Returns

If something is not right with your order, contact CBD Oil Australia and we will help put it right. Reach us at [email protected] or through the contact page, and please include your order details and the batch number printed on the bottle.

Because these are consumable products, any return is handled in line with your rights under Australian Consumer Law. If an item arrives damaged, faulty or incorrect, tell us promptly — within a reasonable time of delivery — and we will sort out a replacement or a refund. Please keep the bottle and its packaging so we can match it to the batch and its lab record.

We describe each oil by its composition and strength on the shop page so you can choose with the full facts before you order, which keeps surprises to a minimum. For delivery details and dispatch times, see the shipping page, or reach us any time through the contact page.